Welcome

Practice Enhancement Services is a veterinary exclusive consulting company featuring an interactive “hands-on” consultation program. You can expect a member of our staff to be in your practice on a weekly basis for the duration of the consult. Also, you can expect PES to hold you and your staff accountable.

Practice Enhancement Services was founded in 1999 by Mike Johnston. PES was started primarily in response to the lack of satisfaction associated with long distance consulting services.  Due to our interactive approach our services are primarily limited to the Southeast including Alabama, Georgia, Florida, Tennessee, Mississippi and Kentucky.

PES encompasses a large scope of veterinary practices from the new single practice owner to the large multi-doctor veterinary practice.

Why Hire A Consultant?

Today’s veterinarian operates in an extremely challenging environment. Declining revenues, stagnate growth, and increasing competition all pose serious problems to practice owners. Unfortunately, today’s practitioners are not likely to enjoy significant increases in their client base. Therefore, the key to increased revenues are primarily linked to your current customer clientele.

There are many reasons for hiring a consultant, some of these include:

Clients & Personnel

Poor client compliance
Expense issues
Low staff retention rates
Poor bonding of new client

Financial

Declining revenues
Low Average Client Transaction (ACT)
Low net income

Training & Communication

Poor staff communication skills
Inadequate staff knowledge and training
Prevention of ownership burnout

Practice Enhancement Services

Today’s veterinarian operates in an extremely challenging environment. Declining revenues, stagnate growth, and increasing competition all pose serious problems to practice owners. Unfortunately, today’s practitioners are not likely to enjoy significant increases in their client base. Therefore, the key to increased revenues are primarily linked to your current customer clientele.

What can you expect from PES?

Hiring a consultant can be a very challenging decision. PES understands the difficulties of hiring a consultant and strives to make the consulting program as rewarding as possible. An increase in revenues from consulting not only improves cash flow but also will have a multiple effect on the ultimate value of the veterinary practice.

Staff education and training
Increased services
Increased compliance
Fee structure evaluation
Profit/Loss Evaluation
Improved Average Client
Transaction (ACT)
Call back/Reminder Protocols
Monthly monitoring
Staff/Doctor Accountability
Help with Inventory Management

What Our Clients Say

"Dr. Jim exudes positivity and has a gift for bringing an enthusiastic, motivational, uplifting approach which is very well received with the staff leading to improved compliance with the new protocols that were instituted. Jessica takes a no-nonsense approach to assessing the financials and will tell it like it is in regards to what is and what is not reasonable in regard to pricing and COGS. She worked very well with my office manager and kept us on track with meeting goals." More>>>
Jes and Dr. Jim were truly a Godsend for us. We knew we needed to grow both our revenue and our profit margin. After working hard for 18 months, we had managed to increase revenue by almost 12% over the previous year. We were seeing more clients than ever, working long hours, and steadily raising our prices to meet local standards. But we had reached a point where we just couldn’t push any harder on our own." More>>>
It was a life and clinic changing experience. Having an outside consultant work with the staff and doctors had a much more profound effect on clinic improvement than I had ever been able to do. Using Practice Enhancement Services is a no brainer. Talk to PES and I am sure they can help your practice also.