Welcome

Practice Enhancement Services is a veterinary exclusive consulting company featuring an interactive “hands-on” consultation program. You can expect a member of our staff to be in your practice on a weekly basis for the duration of the consult. Also, you can expect PES to hold you and your staff accountable.

Practice Enhancement Services was founded in 1999 by Mike Johnston. PES was started primarily in response to the lack of satisfaction associated with long distance consulting services.  Due to our interactive approach our services are primarily limited to the Southeast including Alabama, Georgia, Florida, Tennessee, Mississippi and Kentucky.

PES encompasses a large scope of veterinary practices from the new single practice owner to the large multi-doctor veterinary practice.

Why Hire A Consultant?

Today’s veterinarian operates in an extremely challenging environment. Declining revenues, stagnate growth, and increasing competition all pose serious problems to practice owners. Unfortunately, today’s practitioners are not likely to enjoy significant increases in their client base. Therefore, the key to increased revenues are primarily linked to your current customer clientele.

There are many reasons for hiring a consultant, some of these include:

Clients & Personnel

Poor client compliance
Expense issues
Low staff retention rates
Poor bonding of new client

Financial

Declining revenues
Low Average Client Transaction (ACT)
Low net income

Training & Communication

Poor staff communication skills
Inadequate staff knowledge and training
Prevention of ownership burnout

Practice Enhancement Services

Today’s veterinarian operates in an extremely challenging environment. Declining revenues, stagnate growth, and increasing competition all pose serious problems to practice owners. Unfortunately, today’s practitioners are not likely to enjoy significant increases in their client base. Therefore, the key to increased revenues are primarily linked to your current customer clientele.

What can you expect from PES?

Hiring a consultant can be a very challenging decision. PES understands the difficulties of hiring a consultant and strives to make the consulting program as rewarding as possible. An increase in revenues from consulting not only improves cash flow but also will have a multiple effect on the ultimate value of the veterinary practice.

Staff education and training
Increased services
Increased compliance
Fee structure evaluation
Profit/Loss Evaluation
Improved Average Client
Transaction (ACT)
Call back/Reminder Protocols
Monthly monitoring
Staff/Doctor Accountability
Help with Inventory Management

What Our Clients Say

It was a life and clinic changing experience. Having an outside consultant work with the staff and doctors had a much more profound effect on clinic improvement than I had ever been able to do. Using Practice Enhancement Services is a no brainer. Talk to PES and I am sure they can help your practice also.
Now I will reap the benefits and the opportunities that these financial gains allow for years to come. Whatever the concern of your practice I believe due to Mike’s experience and expertise PES can make your clinic more profitable, run more efficiently and raise the morale of your staff while decreasing your stress level as an owner. “
The results have been amazing. My practice is more profitable and is running efficiently. The staff and associate veterinarians are all on the same page with recommendations to clients, work responsibilities and everyone understands what the goals of the hospital are. I would recommend Mike Johnston and PES without reservation to any veterinary hospital.”
Dominic Jenskin
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